< Back to Blogs Getting a "Survey Already Completed" Message? Here's What to DoHello there, Anna here!
I want to talk about a common issue you might run into while taking surveys. Have you ever seen a message that says, "You have already completed this survey"?
It can be a little confusing, but don't worry, I'm here to explain why this happens and what you can do about it.
![]() Why You're Seeing This Message
This message pops up when a market research company recognises that you've already participated in this specific survey. The key is that they can recognise you, even if you took the survey on a completely different platform.
Here's how it works: research companies keep a record of who has completed their surveys to prevent people from taking the same survey multiple times and to ensure data quality. They might have a record of your previous participation from another survey panel you used in the past. So, when you see this message, it's not a mistake—it's the system recognising that you've already provided your feedback for this particular study.
![]() How to Fix This
If you're seeing this message, the most likely cause is an old cookie or some cached data in your browser. Fortunately, there's a simple solution: clear your browser's cache and cookies.
Think of your browser's cache and cookies as a kind of digital memory. It stores temporary files and data from websites you visit to help them load faster. However, old or outdated information can sometimes confuse survey platforms and lead to this kind of error. Clearing them gives you a clean slate, allowing you to access new surveys without any hiccups.
Just a heads-up: when you clear your cache and cookies, you will be logged out of Rewardia and any other websites you're signed in to. You’ll just need to log back in and re-enter any saved preferences the next time you visit. It's a small step that can make a big difference!
What About My IP Address?
Another point to consider is your IP address. If you've taken a survey previously using a specific IP address, and you happen to be using that same one again after the survey has been reactivated, the system might recognise it. This is another reason why it’s a good idea to clear your browser data. In some cases, simply refreshing your browser or using a different one can also help.
By keeping your browser clean and understanding why these messages appear, you can avoid a lot of frustration and keep earning rewards without any unnecessary interruptions.
Happy surveying!
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